Friends Services Alliance

Friends Services Alliance is a national professional association of values-aligned organizations that serve seniors. They work across different care facilities and “life plan” communities, supporting staff, boards, and others working in home care groups, “by providing a spectrum of professional services specifically designed for [this] industry.” Learn more about Friend Services Alliance here.

Earlier this year, Friends Services Alliance (FSA) introduced FSA Learning Labs. These educational opportunities will address various topics in values‐based senior care, such as “stay interviews” for reducing employee turnover, employment laws, and managing conflict. They can be attended virtually or in‐person.

In February, the eighth cohort of the FSA Leadership Institute completed their classes. Created for current, emerging, and new senior leaders, the institute is an experiential learning opportunity that deepens understanding of leadership in a Quaker‐affiliated organization. The experience is designed to give leaders ways of thinking and practicing that are congruent with Quaker philosophies.

Planning is underway for FSA’s spring annual meeting, which will focus on organizational culture and creating a diverse, inclusive environment. Speakers include company culture expert Erica Javellana, who will talk about the celebrated culture at, and author and social entrepreneur Due Quach, who will offer tools and tactics for overcoming unconscious bias.